Survey before quoting
Including the garage and the attic.
Why the price changed on moving day
Because the quote came from a phone call, and nobody looked in the garage.
How we work
Survey, then write it down
Phone estimates are the root of almost every moving dispute. A bedroom count tells a mover nothing about the garage, the attic, the shed or the piano, so the figure quoted is a guess that gets corrected on the day — when the customer has no leverage and the furniture is already halfway onto a truck.
The second thing customers rarely understand until something breaks is valuation. Basic liability is calculated by weight, which for a flat-screen television is a few dollars. It is not insurance and it is not replacement value, and the difference deserves explaining before a booking rather than during a claim.
And the practice Florida law specifically prohibits is worth naming: no mover may hold your goods to force payment of charges that were never disclosed. Anyone who threatens it is breaking the rules, and a customer who knows that is in a far stronger position than one who does not.
Our principles
Three beliefs behind the method
Explain valuation
Basic liability is by weight, not value.
No hostage loads
Prohibited, and we do not do it.
Want an estimate?
Free survey, written estimate, and no obligation.